Karbon

Capacity per week is the hours a team member is available per week.

What does capacity per week mean on my Kanban board?

When a document or folder is removed in your Document Management System this will also be disconnected from the Connected Folder tab.

Sharepoint is where the files are stored and OneDrive is the tool to access or share those files.

The timeline activity refers to the time since the last email was added to the work timeline.

Karbon provides you with tools and information to make sure you don't  do things that another team member has already done.

'Also working on' shows all work items that a colleague is involved in but not directly assigned.

Due dates and start dates are not time zone specific for teammates across multiple time zones.

You can change the start date of a work item by clicking 'Due' in the work header.

The Colleagues Involved work filter will show all the work items that selected colleagues are working on (not just work they're assigned).

Chose the wrong client by mistake when creating work? Don't worry - It's quick and easy to change the client!

When you create a new workflow status, you will need to apply it to the work types you want to use it for.

Yes you can restore emails, but not notes.

If the work item you are searching for is not appearing, you should check if that item's work status is chosen to show in results.

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