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Why is a status not appearing as an option for a piece of work?
Why is a status not appearing as an option for a piece of work?

When you create a new workflow status, you will need to apply it to the work types you want to use it for.

Lachlan Macindoe avatar
Written by Lachlan Macindoe
Updated over a week ago

If you create a new customized workflow status, but then it doesn't appear as an option for the current piece of work you are using, you most likely need to apply it to the work type of that piece of work.

Customized workflow statuses can be used with each work type. To set up or edit these statuses first go to Settings > Workflow > Work Types. By selecting the options menu '...' to the right of the Work Type and then 'Edit' a menu will appear allowing users to select the specific set of statuses for that Work Type.


Once your changes are applied, you will be able to use that workflow status for all pieces of work with that work type. 

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