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How can I make sure I'm not creating duplicate work?
How can I make sure I'm not creating duplicate work?

Karbon provides you with tools and information to make sure you don't do things that another team member has already done.

Erin Jamison avatar
Written by Erin Jamison
Updated over a year ago

To ensure you aren’t creating duplicate work or duplicate tasks, Karbon shows you when an email has been tagged to work, has a reply or if a task has been assigned. Open the email and get a view of what’s been done.


If the email is not tagged to work and you would like to create work off of this email, first check to see if work has already been created by:

  1. Clicking on Add to Work

  2. Typing the sender’s name and we’ll show you all the work items in motion for that individual

  3. Typing the organization or person's name to check work items as well

If there are no work items that pertain to that email, you’re in the clear to create a brand-new work item.

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