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Shared Triage
Discover Shared Triage -- collaborative feature where you and your team can efficiently manage one or multiple email accounts collectively.
![Erin Jamison avatar](https://static.intercomassets.com/avatars/2147091/square_128/IMG_0689_1-1666833258.png)
Can I add my Google Groups or Outlook Shared Mailbox to Shared Triage?
Will my team all see the same view in the Shared Triage?
Can I share drafts with members of the Shared Triage?
What folders are available in the Shared Triage?
Why can’t I see other email accounts when I reply to an email?
Can other colleagues see emails in a Shared Triage?