Karbon

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The Information Tray outlines extra details about an email, note or task.

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Find out the quickest way to find the information you need in Karbon.

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A note is a conversation you hold internally within your company. Unlike an email, it is viewed only by members of your team.

Use Notes

Activity items will appear on timelines and in your tasks, notes and emails to indicate when certain activities have happened.

Track when changes occur for your audit history

Something is not working in Karbon, but before contacting support, try these easy troubleshooting steps!

Troubleshoot before contacting support

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.