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Learn the best practices for sharing emails, inboxes and setting up email aliases in this article.

Managing multiple emails

In this article, you will learn about the best practices for handling files and attachments.

In this article, you'll learn best practices for setting up certain emails to skip Triage depending on your email provider

Use the Later section of Triage to file items that don't need your immediate attention

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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