There are multiple ways in Karbon to attach a file to an outgoing email. But what are the specific rules and best practices for handling those files? Those are some of the questions this article will answer.
Index
Attaching a file to an email
Attaching files to emails in Karbon is straightforward. When composing an email, you can:
Drag the file onto the email body, or
Click on the paperclip icon to open your computer's document finder and select the file.
Downloading attachments from an email
When you receive an email with attachments:
Click on the file icon to download or open the attachment in a new browser tab, depending on your browser settings and file type.
If an email has three or more files attached, you have the option to download all attachments at once.
File formats
To protect your account, there are a small number of selected file formats that Karbon does not allow because they pose a security threat. This affects both email attachments and files added to recent documents.
The following file formats are NOT allowed by Karbon:
.cab
.chm
.mat
.pl
.url
.xll
.html
File size
The total size of files attached to an email must not exceed 25 MB.
You can attach files totaling up to 50 MB within a client task.
Clients can upload multiple files, but each file can be no more than 200 MB.
Resizing images
Karbon offers a resizing tool to adjust image sizes:
Use the insert image icon to upload or drag and drop the image.
Resize the image using the slider tool below the uploaded image.
Limit of number of files on an email
There is no limit to the number of documents you can attach to a single email; however, there is a limit to the size of files.
Open instead of downloading an attachment
To open attachments directly without downloading:
Adjust your browser settings to change the default action for opening attachments.
For Chrome users:
Download the file type once.
On the status bar at the bottom of your browser, click the arrow next to the downloaded file and select "Always open files of this type".
The file type will now always open using your default program.
To reset this feature, go to Chrome's settings > Advanced settings. Under the "Downloads" section, click "Clear" next to "Open certain file types automatically after downloading".
For Internet Explorer users:
Open Windows Explorer (Start > Programs or All Programs > Windows Explorer).
Click Tools > Folder Options and go to the File Types tab.
Find the file extension in the list, click to highlight it, and then click Advanced.
In the Edit File Type dialog box, adjust the settings for "Confirm open after download" and "Browse in the same window".
For Firefox users:
Click the menu button and choose Preferences.
In the General panel, go to the Applications section.
Select the entry for the file type you want to change and adjust the action to "Always ask" or choose an appropriate action.