Karbon

Karbon is hosted on HTTPS and the lock icon next to your browser address bar lets you know you're protected.

Why does my internet browser sometimes say Karbon is not secure?

You can see which team members have chosen to auto-share their email from the Colleagues page.

To ensure no sensitive emails are shared, only each user is able to update this setting for themselves.

Settings are only viewable if you have Admin permissions.

Some ad-blocking extensions can stop the Help & Feedback interface from displaying.

In Karbon, the ability to edit templates is dependent on the user's permission level.

Find answers and get help from Intercom Support and Community Experts

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