FAQs
Why aren't our Client Requests sending?
Why is my client not receiving my Client Request email?
What is a magic link and how does it work?
Where can I find my Client Portal URL?
Can anyone make a Login for my account?
My client has multiple entities, how do they know which entity the Client Request belongs to?
How can I avoid manually resending Client Requests?
Can I be notified if a client isn't responding to Client Request?
Where do documents uploaded in Client Requests go?
Why is my client receiving an error when trying to access their Client Requests?
Enabling Two-Factor Authentication (2FA) in the Karbon Client Portal
Can I print Client Requests?