Karbon

Why aren't all work items showing up under the Client Group? Find your missing work item by reading this article!

Why is there a work item missing under a Client Group?

An email address for a colleague cannot be added as a contact in Karbon.

Why can’t I add a colleague as a contact in Karbon using their email address?

For emails to show automatically, the email address must be shared on the organization timeline, and be the primary contact for the email.

Why are my client's emails not showing on their organization's timeline?

Andi Ancheta

Lachlan Macindoe

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