Karbon

If someone without access is mentioned by another colleague, they will be able to access the entire conversation.

What happens if I mention a colleague who isn't part of a private contact or work item?

Clients and work items can have restricted access. Only people on the client's work team or with assigned tasks can see these.

How do I find out who has access to a private contact or work item?

You can only download public, private, and hidden work and contacts that are visible to you.

How can I obtain a list of contacts or work that includes private items?

Lachlan Macindoe

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