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How do I find out who has access to a private contact or work item?
How do I find out who has access to a private contact or work item?

Clients and work items can have restricted access. Only people on the client's work team or with assigned tasks can see these.

Lachlan Macindoe avatar
Written by Lachlan Macindoe
Updated over 2 years ago

Private or hidden contacts

Anyone on the client team and listed on the details tab of a contact, will have access to the contact and all their associated work.

Private or hidden work items

Any colleague who is a member of the work team, is assigned or @mentioned in a note, or assigned a task will have access to that work item. On the details tab of the work item, you will be able to see any work teams or other colleagues who have access.

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