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What happens if I mention a colleague who isn't part of a private contact or work item?
What happens if I mention a colleague who isn't part of a private contact or work item?

If someone without access is mentioned by another colleague, they will be able to access the entire conversation.

Lachlan Macindoe avatar
Written by Lachlan Macindoe
Updated over 2 years ago

If you mention a colleague in a comment that is related to a private contact or one of their work item's, you will be required to add that colleague to the related client team or work team. A message will appear before you post the comment, just to let you know that this is happening. Click to confirm if you want to proceed, and cancel if you do not want to give your colleague access.


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