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Can I clear Triage in bulk?
Can I clear Triage in bulk?

Because Karbon sits on top of your email provider any actions taken to archive an email will carry over to Karbon as well.

Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

Bulk Clear in Gmail

Mass-select all or specific emails

  • Option 1:

    • Click on the 'Inbox' section of Gmail

    • Enter in "in:inbox" in the search bar — this will return all emails from all categories in your Inbox

    • Type "before:yyyy/mm/dd" in the search bar to filter all emails before a specific date. (i.e. in:inbox before: 2022/07/01)

    • Tick the empty box at the top left, under the 'From;tab

    • Click the "Select all conversations that match this search"

    • Press Archive

Bulk Clear in Office 365

Do a mass selection in Office 365 OWA (Outlook Web App)

  • Option 1:

    • Select one email and then hold down the Ctrl key to select other emails.

    • Click ‘move’ on the right side to move these selected emails to the archive folder.

  • Option 2:

    • Select one email and then navigate to the last email, and then hold down the Shift key so that you can select all the emails.

    • Click ‘move’ to move them into the archive folder.

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