All Collections
Triage
FAQs
If I archive an email in Outlook, will it move the email to cleared in Karbon?
If I archive an email in Outlook, will it move the email to cleared in Karbon?

When you archive an email or move it into another folder in Outlook, it will clear the email from Triage in Karbon.

Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

When you archive an email or move it into another folder in Outlook, it will remove the email from Triage and place it in the cleared section of Karbon.

If you clear, archive, move or read an email from your email client the action will be replicated on Karbon's side as well.


Additionally, emails can also be permanently deleted in Karbon only if you are the only colleague in that email.

Did this answer your question?