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Why is a status not available for my task?
Why is a status not available for my task?

If you are trying to assign a task, email or note a certain status, but it isn't available, check your Task Status settings.

Lachlan Macindoe avatar
Written by Lachlan Macindoe
Updated over a week ago

Within Settings, you can choose what custom workflow statuses are available for tasks, notes and emails. 

Navigate to Settings > Workflow > Work Types > Edit Default Work Type. Here, you will see a list of all custom workflow statuses that have been created by members of your company. By adjusting the checkboxes, you can then control which statuses will be available for tasks, emails and notes to be assigned.

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