If Karbon detects that your computer is not connected to the Internet, a banner lets you know that Karbon is attempting to reconnect, or prompts you to reconnect to your network.

For Gmail Users

If reconnecting does not work, follow the steps below:

  1. Open gmail.com
  2. Go to My Account (from the avatar icon in the top right).
  3. Open “Apps with account access”, then “Manage Apps”.
  4. Click on Karbon, then Remove Access.

Once that’s done, please try reconnecting Karbon again.

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