Karbon

Insights reflects data within 15 minutes of it being updated in your account.

How up to date is the data in Insights?

Data associated with private and hidden contacts are included in Insights, however, the information that appears is restricted.

Will work for private contacts appear in Insights?

No, it will not affect your response time

If you leave it in your triage for 10 days and then remove it without replying, will it affect your response time?

Erin Jamison

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