Private work items or hidden contacts will be included in charts and aggregate totals in Insights, however, their details will never be revealed.
For example, on a Client Leaderboard, a private client will be listed as Private Client.
Will work for private contacts appear in Insights?
Data associated with private and hidden contacts are included in Insights, however, the information that appears is restricted.
Written by Erin Jamison
Updated over 3 years ago