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Why can't I see the billing details section on my work item?
Why can't I see the billing details section on my work item?

If your work is non-billable or assigned to a user profile it cannot be billed in Karbon

Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

If your work is non-billable or assigned to a user profile it cannot be billed in Karbon, so the billing details section has been removed, as it is not needed. If you do not have access to a private or hidden client team, the billing section is hidden to protect private information. Please reach out to a colleague on the client team to be given access.

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