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Why can't I choose the client group to be the 'Bill To'?
Why can't I choose the client group to be the 'Bill To'?

Client Groups aren't considered legal entities and don't have email addresses associated to them. Because of this, invoices cannot be sent.

Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

Client groups are not considered legal entities in Karbon (they are a collection of entities) and do not have email addresses associated with them. Because of this, there is no email to send invoices where the client group is the 'Bill To'.

For work or time that is assigned to the client group, you can select a public person or organization contact to bill these items to. To do this, go to Details > Billing on the client group and select a 'Bill To' contact from the search field.

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