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What happens to my time entries when I reset or delete a work item?
What happens to my time entries when I reset or delete a work item?

When you reset or delete a work item, the time entries previously on those work items will still exist.

Erin Jamison avatar
Written by Erin Jamison
Updated over a week ago

When a work item is reset or deleted, the time entries that were linked to it will still exist.

Resetting work

When a work item is reset, its related tasks, work team, budget and estimated time will all reset to either the previous work item in the schedule or the template. The time entered on that piece of work will not be reset, however. Any time entries will remain under 'Time Entry Report' for that work item and the related contact.

Deleting work

When you delete a work item, the time entered will still exist on the contact. In order to view any time entries, you will need to navigate to the contact that the work was created from, and view it within the 'Time & Budgets' tab of the contact.

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