If you have been invited into your account by our Sales team:

  1. Open the welcome email invitation and click the "accept" button. You will be navigated to a browser page that asks you how you would like to continue.
  2. On the browser page, select your email provider: "Google".
  3. Enter your Gmail email address and password and click "Login".

If you have been invited into your account by one of your colleagues:

  1. Open the welcome email invitation and click the "accept" button. You will be navigated to a browser page that asks you how you would like to continue.
  2. On the browser page, select your email provider: "Google".
  3. Enter your Gmail email address and password and click "Login".
  4. If you receive an error or if you have multiple gmail accounts, please go to go to gmail.com and make sure you are logged into your work email address (and not a personal gmail account)
  5. Open your email and click on the Accept Invite link in the most recent welcome email invite you received
  6. Accept the invite using your gmail login

If you are still receiving errors, please send an email to support@karbonhq.com and include screenshots of your experience so we can help you.

Creating an account on your own:

  1. If you are creating an account yourself from our website.
  2. Select your email provider: "Google".
  3. Enter your Gmail email address and password and click "Login".

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