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How do I do "OR" operations on filters in segments?
How do I do "OR" operations on filters in segments?
Erin Jamison avatar
Written by Erin Jamison
Updated over 2 weeks ago

When adding multiple filters in segments, these are connected using "AND" operators by default. Currently, "OR" operations between filters are not supported.

Example of "AND" Between Filters:

  • Filter 1: Client Owner Is Exactly Andrew

  • Filter 2: Service Type Is Exactly Tax

This segment will display contacts where Andrew is the Client Owner AND the Service Type is Tax.

How "OR" Works Within a Filter:

"OR" operations can be applied within a single filter, specifically in multi-select filters like Service Types.

Example:

  • Filter: Service Types Includes Any of Tax, Payroll

This segment will display contacts with a Service Type of Tax OR Payroll.

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