Due to the tight integration between your email client (Gmail, Office 365 or Microsoft Exchange) and Karbon, what happens in one is replicated in the other one.

  • If you clear an email in Triage, it will archive the email in your inbox
  • If you archive the email in your inbox, it will clear it in Triage
  • If you move an email back to your inbox, it will appear in Triage
  • If you read the email in Triage, it will be marked as read in your inbox.
    And vice versa
  • If you delete in your inbox, it will delete the email from your triage and anywhere else in Karbon.

You cannot, however, delete an email from Karbon.

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