Reach out directly to our billing team by emailing billing@karbonhq.com, you can also reach out to support@karbonhq.com and our support team will direct your inquiry to our billing team.

If you're in the Karbon app, reach out via Help & Feedback > Still can't find what you need? > and start a chat with our team, you will see an option for billing related inquiries and there you will be directed to our billing team.

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