If you are the firm owner or an administrator and you would like to change the privacy settings of a large group of contacts or organizations, you can contact support through Help & feedback in the main menu or send a request through email to support@karbonhq.com.

You will need to inform the support team which user should be the new client owner on the private/hidden contacts and organizations that you wish to update. Once updated, you will be asked to review and approve the changes.

Further reading:

Adding a client owner
Adding a client manager



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