What if I have one work item I want private for a public contact or an internal job?

If you have a one-off piece of work that you want private, you can create an ad-hoc contact.

Written by Lachlan Macindoe
Updated over a week ago

In this case, you can create a second contact (without an email address) and set the appropriate level of privacy for that contact.

Any work items associated with this private or hidden contact will be private to you and anyone on the client team.

You can grant access to others by adding them to the work team.