When you receive an email you can, as you would in your inbox, reply, reply all and forward it. You can also add Cc and Bcc to every email.
Additional actions you can perform in Karbon that you cannot perform in an inbox include:
- Assigning an email to yourself or a colleague
- Adding an email to an organization timeline
- Adding it to a piece of work
Clearing an email (only done from Triage) is the equivalent of archiving the email in your inbox (Karbon does not delete any emails).