The Karbon + Practice Ignition integration does not currently automatically synchronize work template information after the initial set up. This is planned in a future update. 

if you do make changes to your work templates and want these available in Practice Ignition to link services to, you can disconnect the integration and re-connect. This will update the list of Karbon work templates, however please be aware that this will remove any existing mapping and you will need to redo this process.

Did this answer your question?