Any files that are listed under the Recent Documents section of a work item or contact can be downloaded individually, or bulk downloaded as a single ZIP file.
Download a single file
To download a single file, simply click on the file name.
Bulk download all files
To download all files, select Manage.
You will then have the option to Download All. Choosing this will download all listed files to your device as a single ZIP file. Any archived files will not be included.